**Refund/Return Policy**
Thank you for shopping with us! Please review our policy carefully:
**All Sales Are Final**
Due to the custom nature of our products and to support our school spirit, **all sales are final**. We do not offer refunds, exchanges, or returns on any items.
**Exceptions**
- **Defective or Damaged Items**: If you receive a product that is defective or damaged, please contact us within 7 days of receiving your order. We will work with you to provide a replacement or a store credit at our discretion.
**How to Report an Issue**
To report a defective or damaged item, please email us at info.tks28@gmail.com with the following details:
- Order number
- Description of the defect or damage
- Photos of the issue
**Contact Us**
If you have any questions or concerns regarding your purchase, feel free to reach out to us at info.tks28@gmail.com. We're here to help!
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This policy clearly communicates that sales are final while providing a path for customers who receive damaged or defective items.